Shortfall Cover

Shortfall insurance is designed to cover the difference between what your insurer pays out and, your bank settlement amount less excess payable, arrears, refundable premiums or capital additions up to a maximum of R200 000. Your Comprehensive insurer would pay market or retail value in the event of a total write off and/or theft should they not recover your vehicle. In the case of a Shortfall claim we will pay up to a maximum amount of R6 000 towards your excess. Benefits included in the full Shortfall cover includes a R5 000 accidental death benefit which pays out to your selected beneficiaries, and 2 Instalment payments up to a maximum of R15 000 in the event of a shortfall claim. In the event of a partial loss claim i.e. not a total write off; we will cover the Excess of up to R1 500 per annum, which accumulates, where there has not been a claim submitted and paid under this benefit, at R1500 per annum for 3 years.

A Supplementary benefit is included which makes provision for unintentional violation claims. Unintentional referring to a claim being rejected under your Underlying Comprehensive Insurance policy. To claim for this benefit, you will need to submit a request against the Underlying Insurer to the Ombud first.

We include a claim assist benefit to assist you in ensuring that your comprehensive insurer pays out correctly at claim stage.

Exclusions include but are not limited to:

  • Arrear instalments are not covered
  • Excesses
  • Refundable premiums
  • Capital Additions
  • No benefit will be paid if you have not met all the terms and conditions of the Underlying Comprehensive Insurance policy or in the case that the policy was rejected.
  • Where your comprehensive insurance policy is cancelled, or for any reason void or invalid this policy will not be valid
  • Any amount added to the vehicle’s selling price which exceeds 10% above the value as per the market or retail value, as determined by the TransUnion Dealer Guide at date of purchase, will not be covered.

Deposit Cover

In the event that your vehicle has been written off or stolen and not recovered, the Deposit cover will pay your actual deposit paid up to a maximum of R50 000. The cover runs for 3 (three) years.

Excess Protector

Excess Protector will pay your Excess in the event that your vehicle has been written off or stolen and not recovered; up to a maximum benefit amount as selected. Benefit options available are R7 500, R20 000 and R50 000.