Welcome to PinnAfrica

If you love customer Experience, you'll love us!

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Tyre Warranty

In the event that your Tyre(s) cannot be safely repaired and needs replacement due to accidental damage the Tyre Cover will cover the cost of the tyre to be replaced.
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Extended Warranty

Extended Warranty reduces the cost to you in the event of mechanical breakdown/failure once your manufacturer’s warranty expires.
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Carsmopolitan

The Carsmopolitan product allows you to maintain your vehicle in showroom condition by providing for the minor exterior and interior damage caused by general wear and tear.
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Shortfall Products

Shortfall insurance is designed to cover the difference between what your insurer pays out and, your bank settlement amount less excess payable, arrears, refundable...
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Credit Protection

Should you become permanently disabled as the result of an injury, contract a serious illness, or even pass away, your loved ones may find themselves unable to continue...
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Accidental Death

This product offers peace of mind knowing that in the event that you pass away as a result of an Accident we will pay a lump sum amount dependent on the option selected...
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Service Plan

This plan is intended to provide the scheduled services for your vehicle as specified by your vehicle manufacturer.
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Return to Value

RTV is a product that protects you from the loss of your vehicle value as a result of depreciation; in the event of a total write off and/or theft should they not recover your...
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Claim Assist

Let us review your comprehensive claim and ensure it has been paid out correctly. Our biggest recovery to date was R263 800.
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Our Purpose

We at PinnAfrica are recognised for our personal approach and excellence in providing innovative products, services and solutions in the consumer credit insurance and related markets. We are a company that adds value to our people, our partners and our business.

Our Vision and Mission

We will create and deliver a superior solution – encompassing products, processing and service – tailored to each of our customers’ requirements, we will deliver a superior customer experience, simplifying and improving both our clients and their customers’ lives. We will achieve this through a motivated team of skilled people, absolute fairness in our treatment of our clients and partners and complying with the 6 Treat Your Customer Fairly Outcomes, these are;


  • You are confident that the fair treatment of you is key to our culture
  • Products and services are designed to meet your needs, as our targeted client
  • We communicate clearly, appropriately and on time.
  • We provide advice which is suitable to your needs and circumstances
  • Our products and services meet your standards and are of an acceptable level
  • There are no barriers to access for our services or any complaints

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At PinnAfrica our culture is one based on:

An open minded, flexible approach, Refreshing ideas – forward thinking, Up to date on market trends, Partnership mindset in our business dealings – how can we add value, People and relationships driven, Initiative is valued, Ability to make personalised decisions, Proactively understanding market needs, ‘Will do’/’will help’ mindset – in spirit of cooperation, Vibrant people orientated culture, people valued more than systems, Progressive work environment – not old world, Team work encouraged and highly valued, Solid, efficient, delivery, Effective support system, Latitude at all levels to make decisions fast within set parameters, Respect.

PinnAfrica people are individuals who:

Believe in excellence, Recognise teamwork as mission critical, Know that passion and tenacity breeds success, Build their business on relationships, Think creatively to find solutions, Are decisions makers accountable for their actions, Feel that honesty, integrity and ethics are not negotiable.