Services

Administration Capabilities

PinnAfrica has custom built an underwriting system that is arguably one of the most innovative, flexible, stable and encompassing business administration systems in the insurance industry to date. The administrative system creates an entirely integrated environment in which the administration of policies, both long and short term, from inception through to term or claim payout, can be accomplished.

All data captured in the system is validated ensuring data integrity. Automatic calculations of the outputs such as premium, claim payout amount, etc is done by the system ensuring consistency and accuracy.

PinnAfrica have the capability of efficiently processing and reporting on large volumes of what many traditional insurers would define as 'small premiums'. This ability creates cost and operational efficiencies, which is a critical success factor in payment protector program management.

PinnAfrica have the capability to take over the management and administration of existing portfolios of business from other UMA’s or administrators.

Management Information Systems

PinnAfrica also has the capabilities to provide Management Information to its clients. The Management Information System in place allows us to provide comprehensive reports to clients including penetration, claims, bench marking, actuarial reserving and related trend analysis. Our reserving reports are vetted on a monthly basis by Solve Co. actuaries. The system collects both Monthly and Term or Single premium products.

The System is web based and has mobile application availability on the following products and services:

  • Credit Life
  • Whole Life Products
  • Top Up/GAP/Shortfall
  • Tyre Warranties
  • Mechanical Breakdown Warranties
  • Paint and Dent Repair products
  • Tracking Systems
  • Service and Maintenance products administration
  • Non Insurance products for monthly fee collections
  • Commission Factoring (Credit Facility)
  • Host to Host Premium collection and allocation
  • Automated commission and fee split payments
  • Electronic communication

Product Rejuvenation

PinnAfrica, as part of its Portfolio and Sales management process, review on a quarterly basis the existing portfolios. The process involves claims performance, client complaints, market intelligence, legislative changes and sales performance; this information is used to rejuvenate or re-price the existing products to ensure they remain relevant.

Factoring Administration

PinnAfrica has the capability and currently runs the administration on the factoring of agent commissions. All processes are embedded in the current underwriting system which allows for efficient and accurate payments being made and reconciled, supported with the relevant documentation and reports.